IT Documentation Done Right
Start or RESTART your documentation journey. A project plan to get you started, tips to optimize your setup, and how to keep your efforts alive.
Scripting & API Resources
Select Beta Clients
Interface Design Tips
Side Bar Design Inspiration
How to Structure Documentation
Documentation Quick Tips
14 SOPs you should build first
Sample SOP - Ticket Handling Procedure
Sample SOP - "Slow Computer"
Build an SOP Culture
Measure Your Efforts
Clients Using Your Documentation?
How was the course?
A team who is just starting their IT documentation journey and want to get off on the right foot
A team that has a documentation system, but it isn't being used by the team consistently
A team who has some IT documentation, but wants to move to a structure documentation system like IT Glue or Hudu